An Evaluation Into The Nature Problems And Prospects Of The New Products Developed In The Banking Industry 1990 – 2003
Abstract
This exploration studied the evaluation into the Nature, problem and prospect of the New product developed in the banking assiduity from 1990- 2003.
In this exploration work, the experimenter choosed four of the products and measures the extent to which they’ve been suitable to satisfy the guests. The product named are, SMART CARD, INTERNATIONAL MONEY TRANSFER, EDUCATIONAL SCHEME AND Intertwined NET WORK sale.
Data for this exploration were collected though questionnaire and interviews by bank guests and the review of being literature on the content using simple arbitrary procedure and the descriptive system of exploration. The data so collected were analysed using the simple chance and the formulated thesis were tested with ki- forecourt( X2) system.
Some of the findings are, the nature of the new product ca be measured in terms of availability, speed, punctuality, simplicity and trustability. guests who patronize this products are substantially those who want plutocrat transfer both locally and internationally. guests deduced high position of satisfaction from the New products. shy infrastructural position in our banking assiduity and high cost of installing them contributed to the problems of the New Products.
Grounded on the findings, the following were recommended, that banks should come together and establish a common data communication satellite to minimize constant problems.
A resemblant association that was supplying electricity in competition with NEPA should be allowed to evolved so that an effective force of electricity can be assured.
Eventually, since this study alone can not be total of this vital subject, it’s recommended for farther studies.
TABLE OF CONTENTS
Title runner ii
blessing runner iii
fidelity iv
Acknowledgement v
Abstract vi
Table of contents viii
Chapter One
Background of the Study 1
Statement of the Problems 2
ideal of the Study 2
exploration Questions 3
exploration suppositions 4
Significance of the Study 4
compass, Limitations and Delimitation 6
description of Terms 8
Reference 10
Chapter Two
Review of Affiliated Literature 11
New Products for Effective Banking Operation 12
The Nature of the New Products in the Banking Industry 12
Information Technology 15
Globalization of Banking Industry 17
The Concept of Universal Banking 19
Prospects and Problems of the New Products in the Nigeria 20
The Review of Other Related Completed Research Work 24
Summary and Justification 25
Reference 27
Chapter Three
Research Design and Methodology 28
Research Design 28
Area of Study 28
Population 28
Sample and slice ways 29
Instruments of Data Collection 29
system of Data Presentation 29
system of Data Analysis 30
Reference 33
Chapter Four
Data donation and Analysis 34
Questionnaire donation and Analysis 34
Test of suppositions 44
Chapter Five
Findings, Recommendation and Conclusion 51
Summary of findings 51
Recommendation 52
Conclusion 53
Suggestion for farther exploration 53
Bibliography 54
Chapter One
Background Of The Study
The history of banking in Nigeria dates back topre-independence period, also the establishment of banks was motivated by the appetite on the part of government to inculcate banking culture in the people and the desire of the people themselves to fund a means of making fiscal intermediation easy.
In the recent times, between 1990- 2003 a lot of ways are sued by banks to grease guests services and guests satisfaction which has led to the preface of the New Products developed in the Banking assiduity. These new products developed in the banking assiduity moment revolve around electronic banking and information technology.
As a result of this, the experimenter seeks to study the nature, problems and prospects of the New products developed in the banking diligence between 1990- 2003.
Statement Of The Problems
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