Study Of The Negative Impact Of Technological Development On The Secretary In A Modern Office

Study Of The Negative Impact Of Technological Development On The Secretary In A Modern Office

Abstract

This exploration work has been carried out to determine the fate of registers with regard to increase in technological advancement. The instruments used in gathering data for this study are, the questionnaire, oral interview and observation. The compass of study covered are three named banks in Umuahia, Abia State. videlicet Union Bank, standard Trust bank and first bank Nigeria Plc. The data were collected from sample registers in the below mentioned banks and were anatomized using chance.

From the result of the abalysis, it was discovered that all this technological advancement has helped to ameliorate the conditioning of registers in the officer thereby adding their productivity as well as enhancing their job security.

still, from the summary and findings, it was recommended that registers need to go on training, so as to suitable to handle this ultramodern outfit efficiently. And also, that their training process still continues, if there’s any preface of new machine in future.

More so, registers shouldn’t be hysterical of this new machine, they shouldn’t feel that they will be displaced, rather they should accept it and see it as a helpful too, that helps in making their job accurate and first.

Table Of Content

title Runner

blessing runner

fidelity

Acknowledgement

Table Of Contents

Abstract

Chapter One

preface

Background Of The Study

Statement Of The Problem

Purpose Of The Study

Significance Of Study

compass Of The Study

exploration Questions

description Of Terms

Chapter Two

Review Of Affiliated Literature

The Origin Of Secretarial Profession

Technological Advancement And Manpower Development

Abuse Of Secretarial Profession

The Secretary And The Modern Office

Recent Development In Electric Typewriter

The Secretary And The Telephone

The goods Of The Word Processor And Electric Typewriter In The Work Of A Secretary.

Structure Of Technological Changes And The Secretarial places

The goods Of Technological Development On registers

Chapter Three

exploration Methodology

Area Of Study

Population

Sample And Testing ways

Instruments Used For Data Collection

Description Of Instruments Used

confirmation Of The Instrument

system Of Data Analysis

Chapter Four

donation Of Data And Analysis

Table 1

Distribution Of Questionnaires And Retrieval

Chapter Five

Discussion Of Findings

Conclusion

Recommendation

References

Questionnaire

Chapter One

Preface

Background Of The Study

In the public and private sectors of the Nigerian frugality, registers are generally veritably helpful to the operation in the accomplishment of organizational pretensions. With the arrival of specialized know how in our ultramodern establishments there’s an increase in demand for sophisticated and ultramodern technologies in Nigerian association.

In the light of the below situation this exploration work is aimed at relating the Negative Impact of Technological Development on registers in a ultramodern office.

There are colorful orders of registers, which includes the superintendent, registers, the company registers, nonpublic registers, administrative registers and others.

Each of them is changed with well- articulated and defined functions and places, which are descanted of them. This study concentrates on the part of the superintendent clerk, employed by a company who’s attached to an officer who’s of the directors skeleton.

A clerk may be viewed as a person who has acquired the introductory knowledge of secretarial skill of longhand, typewriting and sufficient knowledge and practical experience in office routine. Depending on the objects of the associations a clerk meant all effects to all people.

still, there are some introductory functions which registers perform and these form the base of their identify in an association these functions are

a. Initiating applicable correspondence on all routine, matters and drafting letters as authorized

b. Collecting applicable information from applicable sources for office use.

Follow up the journal of her master daily.

Dealing with callers and telephone guests on issues which the clerk is knowledgeable.

Preparing the master for meetings and other entertainmentetc.

In malignancy of this veritably important functions performed by registers, the clerk still needs the ultramodern office technology to efficiently carry out his/ her duties.

previous to the technological development in services, pastoral workshop were done manually the sizes of services were small and little work was done manually. also there was nothing like the ultramodern outfit like, typewriter, telephone, photocopying, machines, addressing machinesetc.

Technology is the operation of scientific principles and knowledge to break societal problems. It could be defined as the study, mastery and application of artificial and manufacturing styles as well as their operation to practical tasks in the assiduity. Considering the degree of delicacy, convenience, speed and effectiveness handed by ultramodern technological aids, people have increased their mindfulness and application of ultramodern technology in their associations.

Though, ultramodern technology assists, yet registers are hysterical of being displaced by them, because some of the homemade outfit used by registers are being supervised by automated machines and processes.

It isn’t veritably easy for technologies to replace registers in the services because the place of a clerk is veritably significant. This is because any technology applied will be operated by a trained clerk if effectiveness and effectiveness must be maintained. There are also mortal attributes that the clerk retain that ultramodern technology can not offer. Adequately trained, nicely motivated and royal registers prop the superintendent in the performance of duties will be demanded to round the ultramodern technological inventions in the services.

Statement Of The Problem

Because of the adding demand for the use of automated processes in our association in Nigeria, technology has been introduced to perform utmost of the jobs in the association, more especially the duties of a clerk in an office. In some associations, the operation considers it fit to employ computer drivers, programme directors and technologist rather of furnishing acceptable training and education for their registers to handle similar computers. As a result of this registers have been regarded as bare typist who can not handle these machines, nor who don’t have the capacity to leaver and caravel new chops.

The problem of this study is that numerous registers has been displaced in the office while numerous others have been hindered from securing a good job by the preface of technological development in the case of secretarial profession.

In the light of all these, this exploration work aims at encouraging registers to put aside their fears and anxieties of being replaced by technological advancement in the office or getting people that will effectively use similar machines without involving the registers. The experimenter intends to attack this problem by probing the place of registers in a technological advanced associations like Banks similar as first Bank Nig plc, STB and Union Bank of Nigeria all in Umuahia.

Purpose Of The Study

The general ideal of this study is to estimate the place of a clerk in a technological advanced frugality. The specific objects includes

1. To examine the kind of ultramodern technology that live in the associations.

2. to find out if ultramodern technology pose any trouble to the clerk.

3. to find out, if registers will adequately fit in the ultramodern technological office terrain, when they’re sufficiently trained.

4. to examine if technological advanement can induce job openings or severance for registers.

5. to study how technological advancement in services can grease or mar the job of registers.

6. to estimate the changes which technological advancement can beget in the duties of registers.

7. to recommend measures for blending the job of the clerk and sophisticated ultramodern outfit in achieving high productivity in services.

Sigificance Of The Study

When this study has been concluded, an elaborate examination of the part of a clerk in an association must have been done. Some associations aren’t apprehensive of these ultramodern office technologies. This type of associations will profit from this exploration, because, after getting through this work, they would be well exposed about the colorful outfit, that they could use to carry out their duties effectively. There are other associations who knows or are apprehensive of the actuality of this ultramodern office outfit, but aren’t informed about their operations, these associations will inversely profit.

What about associations that are privileged to have access to this accoutrements ? They will be at an advantage in that, they will be better placed to know the different places which registers can play and their capability to operate complex and automated machine. This exploration work will also be useful in institutions of advanced literacy that offers secretarial studies.

Hence, after reading this exploration work, they will be suitable to redraw their indirect and syllabus to accommodate subjects that are computer acquainted.

Compass Of The Study

The primary end of this study is to examine the negative recrimination of technological acquainted business terrain on the ultramodern registers.

still, because of some constraining factor similar as lack of co-operation from information directors sources, finance and poor transportation system, the exploration decided to limit the compass to only some named banks in Abia State, similar as first Bank and Union Bank. Which represents a sample of the population of Nigeria enterprises.

Exploration Questions

Some exploration questions has been designed, to guide the exploration work in achieving its focal points. They include

1. What kind of ultramodern technology exists in associations in Nigeria.

2. Is ultramodern technology a trouble to clerk>

3. Will adequately trained registers be employed to ameliorate office terrain

4. can technological advanement induce employment or severance prospects for registers?

5. what changes can advancement in technology bring to the duties of a clerk?

6. how can technological advancement grease or man the job of a clerk.

7. what measures can be taken to blend the job of the clerk and the ultramodern outfit in achieving high productivity.

Description Of Terms

Clerk

A skill guru of the introductory office who’s employed as an executive backing to a superior officer.

TECHNOLOGICAL ADVANCEMENT

This is a complex ultramodern labour and cost cutting outfit that are now decreasingly employed in associations.

WORD PROCESSOR

It refers to the process by which an idea is restated into written communication. It also records compartmented words, plates etc and displays them on screen, where they can be corrected or changed and also automatically published.

DATA

Its means data or information

TYPEWRITER

It’s a keyed jotting machine

COMPUTER

An electronic device used for storing and assaying information fed into it, its also used for calculating.