The Impact Of E-payment System In Operation Efficiency In Nigeria Banks

The Impact Of E-payment System In Operation Efficiency In Nigeria Banks

Abstract

The purpose of this study is to ascertain the impact of Information Technology on Banks. E – payment system in Nigeria banks. And the help to findings through questionnaire and ki-square system. The questionnaire is between the guests and the staff of the bank and other to discover whether the system is useful or not. thesis is also let us have the real deal of the test. The thesis talk about Null thesis( Ho) and indispensable thesis( Hi) and the indispensable thesis is largely accepted. In conclusion the impact of information technology on bankinge-payment system in Nigeria, this will contribute to improves the operation of banks and it’ll reduce the time been used by the client in bank sector or demesne with this system the bank as ameliorate in all aspect of operation to satisfy the client as both original and transnational position of operation.

Chapter One

Background Of The Study

Preface

Banking business in Nigeria dated back to 1982 with the inception of Africa Banking Operation and since also the number of banks has increased with the banking assiduity.

This, the struggle to gain guests among these banks because ferocious as they introduced different schemes to alters guests.

Banking is a sector that has product delivery substantially in the developed generally in lower than a decade. This was introduced by the new generation banks on realizing error of the old banks that carry out homemade banking operation.

The Structural Adjustment Programme( SAP) initiated by the banking as distraction in 1898 had affected the banking assiduity further than any other sector of the frugality. It change not only the structure but also the contend of banking business. The technology of delivery banking services and range of products in the request was drastically changed, and the change has been described as a revolution. While others see them as another smash compared to what was witnessed in the fifties, there was on increase in the volume of profit and this didn’t be by change because banks had to introduce new product or services in order to meet the every changing requirements to their multitudinous guests.

SAP has brought this to and the kind of banking services rendered by he first generation banks which have been described as “ it is a fact that in any frugality where many dominant control the force, there will be some structural in acceptability as will as lower quality of product and client acquainted services.

robotization in banking is a natural fall out of the ferocious competition going on in the request; it’s brought about the sweats of banks to introduce electronic banking. Which electronics form of plutocrat transmission is an illustration of theE-banking services.

The emergence ofE-banking can be traced down to the to the following reasons.

To retain or increased the request share in response to the deregulated and intensively competitive terrain.

To meet the inlaying and adding client requirements.

To ameliorate the effectiveness of the bank conditioning.

To ameliorate the effectiveness of the banking business.

AdersonR.G( 1974) define computer as a machine which produce logical operation in agreement with a predefined programme and transfer the reused data to the affair device either for farther processing a operation control report.

The computer consists of the tackle and software. The tackle does nothing unless it’s told what to do.i.e it doesn’t serve until certain instructions are passed to it; the programme called software described the logical function and a property associated with computer tackle.

Electronic banking comes in the following forms.

Automated Teller Machine( ATM)

Electronic Fund Transfer( EFT)

glamorous link character

Soil image machine

Counting machine

f. The punch card anthology

E-banking has both positive and negative benefit costs while the positive impact of these changes in term of enhance productivity, secures and profitability are well organized the negative or cost recrimination in both in both financial and real brigades tested not to be completely appreciated.

still, since late 1980 the magnitude, character ranges and fiscal services assiduity in Nigeria have been phenomenal. They represent systematized terrain of profitable agents and are the country. Although their impact hand been mixed on the whole these changes are positive, calculated to ameliorate effectiveness, and enlarge request share to insure survival of the banks in some cases and enhance services delivery can profitability.

Purpose Of The Study

The purpose and ideal of the study are primarily to know how electronic aid replacing protrusive labour operation and this helps reducing wasting the time of guests which has redounded increase in quality of profitability in banks.

Also to produce mindfulness to the banks on the use of computers because of their multitudinous advantages over the homemade banking system another area of interest of the study is to makes the banks apprehensive that not only banks that they’re in business as well this is a competitive adventure, thus the competitive isn’t just among the banks also other non banks must strive hard to institution as a result banks must strive hard to ameliorate their services as to have a large request share.

Statement Of The Study

Electronics system has come necessary to banks in order to make further profit and offer better services by result to the following problems.

a. The slow reclamation of information by normal system.

Reducing the time being spent in the banking hall by client.

Homemade miscalculations as result of drudgeries as banks have to meet the increase and sophisticated client is requirements, the homemade system must be discarded in order to exclude the below problem to be replaced with further sophisticated electronics bias not only to ameliorate in the position of banks profit as well.

ideal OF THE STUDY

The major ideal will be to find out the impact of E- payment/ Banking robotization in the performance of banks.

To look at the place of bank within the frugality the significance of robotization in furnishing effective banking services.

To burro’s the colorful types of technologies that are in use by colorful banks.

Eventually, the study will also throw further light on the ways of perfecting technology in banking system and the frugality as a whole.

Delimitation/ Compass Of The Study

The study was limited to the UBA plc Lagos as a case study due typo time and fiscal constraints.

I examined how effective the electronics system has been suitable to raise the position of profitability.

I also examined how better the electronic system can still be bettered on so as to sustain growth and development in the assiduity.

Limitation Of The Study

Due to the fact that banking assiduity is largely competitive, bank refused to expose certain information which they believe their challengers can be as advantages over them.

I was unfit to meet the computer director of UBA Plc Lagos at the head quarter due to his tight schedule.

incapability to have direct access to electronic system of also. limited my compass in the study.

utmost of the questions asked were easily and precisely avoided and regarded as veritably sensitive which could only be answered on the range from the board of directors.

Significance Of The Study

This exploration is anticipated to some as an incitement to banks that are still on the outdated primer system for some or utmost of their operations and to produce room for mindfulness as to several advantages that can be deduced in electronic banking.

His also expose to guests how banks are bank are equipped with electronic bias.

In conclusion it’ll also some as sapience to the operation of the enable them know where need to ameliorate.

description OF THE TERM

SQL Image Machine- nearly all Nigeria bank have tedious and long procedure for cheque improvement. The machine is a photographic and hand of the client the end of introducing the machine is to insure tight security checks to help do of cheque of fraudsters.

Counting Machine- This can be said as another electronic device for effective services. This is abolished the homemade system of counting currencies by the cashier and it indeed aids the counter services of cashier to guests, for case a counting machine at might use us five twinkles in counting# 100,000 while it could have taken the cashier further than 30 twinkles in counting the plutocrat.

Electronic Fund- Electronic fund transfer allow a client account to be credited electronically within 24 hours any where in Nigeria.