The Contributions Of Modern Communication Equipment To Job Performance Of Secreraties In Selection Business Organizations

The Contributions Of Modern Communication Equipment To Job Performance Of Secreraties In Selection Business Organizations

Abstract

This study examined the benefactions of the rearmost communication office outfit to job effectiveness of the clerk in Nigeria Breweries Plc( NB) one of the branches in Enugu. In carrying out this study, 100 staff which comprise of 30 registers, 30 directors, 10 accountants and 10 adjunct directors, were aimlessly named out of 550 staff in the establishment. They were canvassed and their responses analysed. It was set up among other effects that preface of these machines have helped the registers to perform their duties effectively. That it makes possible for the product of high quality work and over all it increasesoutput.Recommendations were made effective performance and some of them are Motivating the workers to increase work development and to reduce labor forceturnover.The association should endeavour to finance staff for in- service training course. The establishment should invite directors of these machines to train their registers and make it possible for them to operate the system effectively andefficiently.Finally, effectiveness, speed and delicacy in product of goods and services is the order of the day in ultramodern office. It’s in this spirit that every business have come to grip and cement with office robotization.

Chapter One

Preface

Background Of The Study

The advancement of ultramodern office outfit has taken the” electronic” Office, which is a term used to describe how ultramodern services are evolving, near together. The advancement of ultramodern office outfit has allowed workers to be more flexible throughout their careers. likewise, the ethnological problem has redounded in organizational structure shifts( Abdullahi 2002).

According to Anyautonhu( 1987), the use of new office ministry has advanced so much in the field of business in largely advanced countries that people are now assessing its true effect on registers in particular and staff in general.

Office styles and services are diurnal getting complex and the volume of accoutrements and information to be handled are diurnal adding and the response or response and time anticipated of the clerk is now shorter than it has been in the recent history. There’s thus the need for office director which include the clerk, to manage with the adding volume and quality of services needed as a result ultramodern outfit are fleetly spreading of Nigeria diligence.

previous to the present information revolution called information age, utmost of the jobs performed by clerk’s in office are manually carried out. Consequent upon this, utmost labors and services were of veritably how standard.

also, a great deal of time, plutocrat, energy and accoutrements were lost in the course of producing one unit of an affair. According to Stonick( 1989) the workload was enormous and the staffing for the sake of frugality, was as small as possible. The clerk a kind of combination photocopier, clerk and accountant, had too important to do, and time of the work was laborious, dull and time consuming.

During the 19th century artificial revolution of Europe and that of America, numerous accoutrements were produced which retain the capability to perform utmost of the functions preliminarily performed by man not only were the machines set up to be able of performing analogous functions preliminarily performed by man, they were set up to be suitable to our- perform man quantitatively and qualitatively. Following this discovering the times a lot of enhancement and invention have been introduced to enhance and grease the clerk’s job. colorful machines have been developed and introduced into theoffices.Notable among them are Computer, Telephone, Facsimile machines, printers, Telex machine, allowed tank machines, Tape recording call- maker, Intercom( PABX) installations, Internet network and waitersetc.

During the artificial revolution, the clerk achieved a ‘ cog ’ status, in that he’d to work with these machines and was in real sense, part of the machines. But with ultramodern communication outfit the clerk has been suitable to liberate himself from the status. Office dispatches could now take place by the use of some of the ultramodern office machines rather than the traditional styles. These new invention brought a lot of changes to the clerk’s work in terms of memos, reports and the skill of communication, for case giving instructions, canvassing e.t.c. thus it’s upon this premise that this study is set to examine the benefactions of ultramodern communication outfit to job performance of registers in named business associations.

Statement Of Problem

To ameliorate effectiveness in Assiduity, operation is generally looking for ways to increase productivity, quality of goods and services and snare the stylish edge among her other challengers. This end can fluently be achieved through the use of high technology in the office. The overall operation of a clerk’s naturally involve a tremendous quantum of paper shuffling and record keeping, counting procedures for payrolls, fiscal reports, checks etc. In utmost case, these registers are deficient in the operations due to lack of ultramodern outfit. Either it’s caused by lack of acceptable training on how to operate the machines or the machines aren’t available although cost of copping the machines are excessively high and cost of training is also high. This poses a great challenge to the job performance of thesecretary.The ultramodern office outfit are veritably necessary and especially now that nearly every office had gone technologically. In malignancy of the good effects about these machines. It’s observed that numerous services haven’t installed the machines for their registers. This poised experimenters to ask several question similar as; What must have been the caused for this neglect? Would it be that they aren’t apprehensive of the advantages of those ultramodern outfit or that registers warrant the specialized know how or that business possessors and registers don’t suppose the knowledge of the actuality of the ultramodern machines necessary. still it’s against this background that the study is set to examine benefactions of ultramodern communication outfit to job performance of registers in named business associations.

Purpose Of The Study

The focus of this study is to examine benefactions of ultramodern communication outfit to job performance of registers in named business associations. Specifically it’ll geared

l To identify the ultramodern communication outfit that are of vital significance in the office and to the clerk particular.

l To Consider the effect of the ultramodern communication outfit in a clerk’s profession.

l To estimate the position of mindfulness of Nigeria registers on the actuality and use of these installations.

l To punctuate the important and uses of the ultramodern communication outfit and how they increases productivity.

Significance Of The Study

This study will be significant to business possessors registers and to public and private associations. Specifically This study will open the thjinking of business possessors to see the need of acquiring those ultramodern communication outfit that aren’t available in their establishment. To private and public establishment it’ll expose the need of the ultramodern communication outfit and produce better mindfulness of the recrimination of automating office function. The findings will among other thing help to dispose of the superstition belief that the ultramodern communication outfit are “ the topmost adversary of men as it displaces man from the job, deny them of action in his job, and makes them more machines drivers and destroy old division of labour ” it’ll encourage implicit registers to set up sweats to take over some training on the operation of ultramodern communication outfit in order to ameliorate their job effectiveness. Eventually the study will contribute to the general body of knowledge serving as reference material for scholars and experimenter and at most giving occasion for farther exploration in this field.

Compass Of The Study

The compass of this study covers the benefactions of ultramodern communication outfit to job performance of registers in named business associations. It will identify the ultramodern communication outfit that are of vital significance in the office and to the clerk particular. It’ll consider the effect of the ultramodern communication outfit in a clerk’s profession. It’ll estimate the position of mindfulness of Nigeria registers on the actuality and use of these installations. It’ll punctuate the important and uses of the ultramodern communication outfit and how they increases productivity. Hence th