DESIGN AND IMPLEMENTATION OF A COMPUTER BASED HUMAN RESOURCES MANAGEMENT INFORMATION SYSTEM (A CASE STUDY OF NITEL PLC ENUGU)

DESIGN AND IMPLEMENTATION OF A COMPUTER BASED HUMAN RESOURCES MANAGEMENT INFORMATION SYSTEM (A CASE STUDY OF NITEL PLC ENUGU)

ABSTRACT
The actions and management of an organization’s human resources component are mostly what determine its present and future well-being. The way and method in which human resources are managed is the only thing that can make it feasible for all efforts toward increased productivity, such as profit, organizational efficiency, and effectiveness. Therefore, human resources management plays a crucial role in encouraging positive changes that lead to effective performance.

Because of this, it is necessary to upgrade or replace certain aspects of the human resources department’s activities.

The project’s theme of “computer based human resources management information system” was thus introduced. The human resources department’s computerization is the major focus of this project, which aims to reduce time limitations, job bark logs, and poor record keeping in the system. The current system will be examined and studied. Problem areas are noted, and recommendations are made. To handle the issue areas that need computerization and improvement, tactics favoured in regions that need appraisal, a computer model will be produced.

This will go a long way toward assisting human resources management in overcoming the obstacles presented by the global and national progress of information technology.

CHAPITER 1

1.0 OVERVIEW

Certain human resources functions, though of an informal nature, have been carried out whenever people come together for a common goal since the beginning of human resources management, at least in its most basic form.

A growing concern for the human aspect in management marked the beginning of the modern field of human management in the late 1920s.

However, over the course of this century, the practice of managing people has become more formalized and specialized, and practitioners and academics have amassed a growing body of knowledge in an organization’s “people” (Workers are crucial components in its well-being). Hiring and retaining competent employees is essential to a business’s effectiveness and success because people make up every organization. The process of acquiring human services, developing skills, motivating them, and ensuring their loyalty in the organization are vital instruments for achieving organizational objectives, whether they are in the public or private sector, because every organization is human-oriented, a factor without which the organization is reduced to nothing.

The availability of people with the necessary staff and a range of qualitative abilities, which, when used, can help organizations or institutions achieve their goals, is known as human resources. Today’s process of globalization makes it vital to continually enhance productivity and quality in order to make optimal use of new technology. An organization must prepare for system review and change if it is to survive the challenges of the present and the future. Things change really quickly today. Particularly in areas of quick and radical technological progress, which place a greater emphasis on computerization, the world has become a lot more unpredictable and uncertain.

Only an organization using its human resource components properly and effectively might accomplish this goal. Organizational survival strategies must be based on a continuous evaluation of the performance of its human resources in every area of operation and a continuous search for strategies that will best enable the organization to meet any difficulties that may arise both internally and outside. This prompted the development of the research and project work “Design and implementation of a computer based human resources management information system” using Nigerian Telecommunication Plc Enugu as a case study to align personnel operations with the demands of the current technological development globally. The computer is utilized by NITEL during work hours to compute employee pay, determine employee requirements, determine when an employee is eligible for promotion, and identify ghost employees. Employee appointments will be correctly maintained and reviewed, information retrieval and storage will be simple and easy to generate, more reports will be available to management and other departments, and there will be better handling of the storage and retrieval of personnel data and information.

Statement of the problem: 1.1

The management’s lackadaisical attitude toward employee wellbeing is disturbing. Waste in data processing, information storage and retrieval, inadequate data and information flow across the company, and the relationship between workers and management are not particularly noteworthy.

1.2 STUDY’S OBJECTIVES

The capacity of an organization, business, or system to sustain internal consistency and environmental adaptation determines how effective it is. The primary goal of the project is to increase data and information flow inside NITEL’s personnel department by employing a more practical solution that will partially solve the issues with the current personnel system. The project’s stated goals can be summed up as follows:

(1) Improving the current system’s data and information flow.

(2) To strengthen employee-manager interactions

(3) To cut down on needless time spent on information storage, processing, and retrieving

(4) Contribute to enhancing employee welfare through expedited salary, reward, and appraisal methods, which will enhance productivity.

1.3 THE PROJECT’S IMPORTANCE

Management of employees and human resources has an outdated foundation. It is now accepted as normal. The need to create a computer model of a human activity is driven by the need to address the gaps and lags in human resource management in the face of rapid technological change. The project entails the building of a “Human Resource Management Information System” computer model, which goes a long way toward eradicating the current issues that will be found in the current manual method of data processing. The new model would use software created specifically for use in computers as a means of carrying out and managing its operations.

1.4 THE STUDY’S PERSPECTIVE

Only the Human Resource Management division of Nigerian Telecommunication Plc in Enugu will be covered by the project. After analyzing the process in the current system, it was determined that some sections needed improvement and others required conversion, which would be best handled by a computer method. Personnel data control, compensation and promotion appraisal, and transfers are the sectors that will be automated.