DESIGN AND IMPLEMENTATION OF THE PAY AS YOU GO CALL BILLING SYSTEM

DESIGN AND IMPLEMENTATION OF THE PAY AS YOU GO CALL BILLING SYSTEM

Nigeria Telecommunication Limited’s Enugu Case Study

ABSTRACT

It is clear that the current trend in techniques has advanced from the ordinary to the extraordinary. Unrelenting efforts are being made to postulate new theories, create new technologies, or both in order to satisfy human needs and desires and address global issues.

The usage of traditional or manual problem-solving methods today has caused tremendous agony, effort, and the demise of numerous commercial companies. Almost all commercial functions nowadays can be completed by automated devices.

Because of the desire and drive to improve, the automation of various tasks has greatly increased how comfortable life is for humans. The introduction of the computer and the pay-as-you-go phone billing system to numerous fields of endeavor has improved living standards while also rearranging sales.

The goal of the cellular telecommunication system’s security, accuracy, stability, comfort, and satisfaction features is to protect communication and data signals from interception and to stop phone or communication fraud.

With the formerly analog-based advanced mobile phone system (AMPS) and total access communication system (TACS), among others. Radio signals can more easily eavesdrop on or cut off security agent telephone conversations.

Identification of credentials like electronic serial numbers (ESN), which is necessary for simple evaluation, deification, and analysis, is another security consideration in cellular telephony systems.

ASSUMABLE CONTENTS

Certificate Page, Dedication, and Acknowledgment

Table of Contents for Organization of Work Abstract

Chapter One, Section 1.0

1.1 Problem Statement 1.2 Study Purpose 1.3 Aims and Objectives

1.4 Study Scope 1.5 Study Limitations

1.6 Terms And Definitions

Chapter Two 2.0 Review of the Literature

Section Three

3.0 An Overview And Analysis Of The Current System

3.1 Fact-Finding Process

3.2 Organizational Design

3.3 Purpose of the Current System

3.4 Analysis of the Input Process and Output

Processing Evaluation 3.5″

Output analysis (3.6)

3.7 Issues With The Current System

3.8 The New System’s Justification

Chapter Four, Section 4.0, New System Design

Section Five

5.0 Application

5.2 Flow Chart 5.3 Program Flow Chart 5.1 Program Design

Sixth Chapter 6.0 Documentation

6.1 User’s Manual

View of the test results, at 6.2

6.3 Handling Errors

6.4 System Termination

Verse Seven

7.0 Final Thoughts and Advice

7.1 The Verdict

7.2 Suggestions

Annotations Bibliography

CHAPITER 1

1.0 OVERVIEW

Businesses created “pay-as-you-go” call recording in response to a pressing market need for flexible recording services. A custom call recorder is installed at your location and configured to interact with your telephone system and network as part of this specialized solution to guarantee that you retain full control over your recorded calls. Any telephone, including VOLP, can be recorded. There is no capital outlay, leasing fee, or service charge; rather, a predetermined billing period is handled with usage-only pricing based on the number of recorded minutes or seconds.

Calls may be readily located from desktop PCS using a variety of search criteria, and detailed use data are offered, which for outsourcers can be on a per-customer basis. For the needed amount of time, up to years, storage can be arranged for things like data, time, length, agent name, customer name, incoming telephone number, and more.

Due to the fact that all calls are recorded and archived on our own site system, the pay as you go services guarantee that you retain control over every call. Here, you purchase the access you need and pay before placing a call. Pay-as-you-go enables subscribers to prepay their monthly phone call expenses by loading rechargeable cards or vouchers. This access time can be purchased on a “Alimony” card in a variety of denominations.

You are not required to use Nitel Pay-as-you-Go for a 9:12 month. This approach is ideal for people who want fast access to telecoms and don’t want to bother about paying bills. Just top-up your speak time as you go. It gives you the ability to control your spending in order to efficiently meet your communication demands.

Many organizations have used this system, but it is typically manual or traditional in nature. As a result, introducing an automated machine or computer system will negatively impact system planning in the following ways:

Flexibility, Reliability, Accuracy, and Variability are listed in that order.

v. Eternal

v. Secure data archiving

Statement of issues 1.1

Today, almost all aspiring organizations have their billing systems computerized. Organizations like NITEL and NEPA have changed their manual billing systems to automatic ones. However, despite the changes that have been made thus far, they continue to experience some inescapable and unavoidable issues, such as incorrect billing, inaccurate timing, and displacement of crucial information.

As a result, in these GSM pay-as-you-go billing systems, the design will check the credit amount before granting the client or customer access to the communications networks.

It guarantees precise time and cost reading and invoicing, either per minute or per second, leading to a desired level of satisfaction between the parties at the moment of the transaction.

1.2 GOAL OF THE STUDY

The goal of the job is to precisely identify the shortcomings and drawbacks of manual approaches, investigate the likely source of the issues, and then devise a strategy for resolving or eliminating the drawback through the implementation of a computer system that performs the essential clerical tasks.

The pay-as-you-go phone billing method being computerized facilitates communication with potential clients dispersed across the country and fosters a strong and excellent relationship between the business and her client.

1.3 PURPOSE AND GOALS

A pay-as-you-go call billing system aims to provide subscribers control over their call expenses by letting them pay with a credit or debit card. It is intended to reduce time and provide accurate billing records, to provide customers and subscribers more freedom and choice, and to remove the stress brought on by large bills.

To provide a straightforward price structure with no long-term commitments while acknowledging that excellent customer service is a crucial success factor in the wireless business.

1.4 SPAN OF THE STUDY

This project’s research study aims to address certain significant systemic issues, including issues with erroneous billing access.

loss of data or information stored in vials.

1.5 STUDY LIMITATIONS

Throughout the course of my research, I came across a number of limiting factors, including the following ones:

Time Factor: Combining academic work, examination, home duties, and project work results in a significant inconvenience because the project research’s relatively brief duration prevents it from covering much of the study’s subject matter.

Financial Restraints: The researcher’s efforts to gather crucial information and hints to support his project were slowed down by a lack of financial backing. This prevented him from traveling to key industrialized and commercial areas like Lagos, Victoria Land, Ikeja, Abia State, Abuja, etc. to conduct more inquiries at other NITEL Branches and also made it difficult for him to obtain the project’s essential hardware facilities.

Lack of Information Analyst: The researchers face significant, unavoidable challenges in carrying out the project work as a result of their inability to analyze intricate, important theories and information.

Assumptions

The assumption that the hardware requirements for the program or software installation are easily obtainable was made due to a lack of information and a compelling limitation.

– Assume that the automated pay-as-you-go system has never been implemented.

– Assume that the new computerized pay-as-you-go billing system is critically needed by the user.

1.6 TERM DEFINITION

Hardware: These are the tangible parts of a computer system, such as the keyboard, screen, and system chassis, that can be seen, touched, and felt.

Software: These are written programs that tell the system how to carry out a certain task instruction; they are primarily found in hardware components.

Traditional method: This term refers to a manual or conventional method or pattern of information storage that uses physical files, file jackets, and channels to store important information or data.

Facts about specific tools and materials used in production should be included.

A field is a piece of data that is composed of several characters that is found within a record.

File organization is the process of setting up, keeping up with, and updating records-keeping files.

Flow charts are diagrams that show the methodical steps that are taken to carry out a specific task or institution.